FAQS

REFUND POLICY
ALL PIECES ARE MADE-TO-ORDER PRODUCTS. THEREFORE, ALL SALES ARE FINAL HOWEVER YOU CAN CONTACT US VIA EMAIL TO EXCHANGE OR SIZE SWAP ANY PIECE BEFORE IT HAS BEEN SHIPPED
SHIPPING POLICY
ALL PIECES ARE SHIPPED BY THE OWNER OF SONDER5. PIECES SHIPPED WITHIN THE UNITED STATES ARE SHIPPED THROUGH UPS & USPS AND DELIVER IN 2-3 DAYS WHEN AVAILABLE ON HAND, HOWEVER WHEN INVENTORY IS SOLD OUT YOUR ORDER WILL BE PREORDERED IMMEDIATELY. ( ALLOW FOR PRODUCTION TIME THIS WILL TAKE 4-6 WEEKS) ALL PRODUCTS OUTSIDE OF THE UNITED STATES ARE SHIPPED THROUGH UPS & USPS AND MAY TAKE LONGER TO ARRIVE USUALLY 1-2 WEEKS.
PRIVACY POLICY
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at sonder61820@gmail.com
TERMS OF SERVICE

BEFORE ORDERING YOU MUST READ AND UNDERSTAND THE DESCRIPTION OF EACH PIECE, SOME ORDERS REQUIRE 4-6 WEEKS OF PROCESSING BEFORE THEY ARE SHIPPED. EACH PIECE IS HANDCRAFTED AND HIGH QUALITY IS NOT ACHIEVED IN A DAY. PLEASE ALLOW FOR THIS TIME PERIOD OF PROCESSING & SHIPPING TO BE ACCOUNTED FOR BEFORE TAKING ACTION OR CONTACTING US